Changing Payroll Companies. What Should you Look for in a New Provider?


What should you search for in a brand-new payroll provider?

  • Service
  • Technology
  • Professionalism
  • Cost
  • Location?

This is a payroll service that offers all of these and more:

 

Service. Can your new provider handle your special needs? You can only ask. Don’t just take their word. Request referrals in your size and kind of company. Smaller companies might only be able to get close however that is OK. You’re concerned about how, not what, service is provided. Ask the referrals for other referrals back to the provided references that they did not supply you with. That is where you might get your best details. In all fairness, keep in mind the old saying “You can’t make all of the people pleased all of the time.”

Technology. Is the provider up to date on payroll innovation? It is difficult for the major payroll companies to update a system for numerous thousands of users. Due to the fact that of size and inertia, they will always be slower to change just. The really little payroll provider can’t pay for the newest technology. You also do not want bleeding edge innovation just leading edge. Presently (and this changes all the time) you wish to discuss paperless payroll, online payroll, payroll debit cards and employee self-service. There are other topics that will apply to your special scenarios.

Professionalism. How long as the business been in business? Are they a fly-by-night business and will vanish with your tax deposits. Do they have standing in the neighborhood? Are they an EFTPS batch filer suggesting they have at least 100 customers they file tax deposits for?

Do they have certified payroll professionals and CPAs on staff to handle problems? If nothing else over errors that the IRS makes, you will have dealings with the IRS. Without a CPA on personnel you will either need to handle the IRS yourself or pay your regular CPA to handle the problem. And expensive for you if your CPA does not deal with payroll tax problems on a regular basis it will be time consuming for him.

Cost. How important is expense in the mix of considerations in deciding on which payroll service provider you choose? That question you need to ask yourself. If all other things discussed above were equal then expense would be the identifying aspect. Hours repairing their errors if you get the best price and then invest hours every pay duration because of obsolete innovation. Spend hours pacifying your workers. Spend hundreds of dollars with your CPA repairing an IRS error since the new payroll service supplier has no CPAs on staff. What have you gotten?|If your CPA does not deal with payroll tax problems on a regular basis it will be time consuming for him, and expensive for you. How important is expense in the mix of elements in making a decision on which payroll service supplier you choose?

Location. There was a time that place of a payroll business was necessary, shipment of checks and reports, far away call, local banking relationships and so on. It does not matter much in this day and age. With email and FedEx it does not matter quite where your payroll service provider lies in relationship to your company. With paperless payroll place is absolutely irrelevant as whatever is dealt with over all cash and the internet is moved through the banking system digitally.

In Summary

Payroll Service, Changing Providers. The really little payroll service providers can’t pay for the most recent innovation. Presently (and this changes all the time) you want to talk about paperless payroll, online payroll, payroll debit cards and employee self-service. Spend hundreds of dollars with your CPA repairing an IRS error since the new payroll service supplier has no CPAs on personnel.